Returns & Exchanges

At BRĒZ, we stand behind the quality of our beverages and offer a 30-day satisfaction guarantee on all first-time orders. If you are not completely refreshed by your experience, we are happy to assist with a return or exchange to ensure you find your balance.

1

Initiate Your Request

Contact our support team within 30 days of receiving your order with your order number and the reason for your return.

2

Review Eligibility

We will review your request under our 'First Sip' guarantee; please note that for safety reasons, food and beverage items must be largely unconsumed.

3

Pack and Ship

If approved, we will provide a prepaid shipping label for you to return any unopened cans in their original packaging.

4

Receive Refund

Once our warehouse receives and inspects your return, we will issue a full refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing